Our players’ integrity and identity are of high importance to us. Stunlock Studios strives to maintain a high level of protection of your privacy. Please visit this website regularly, as the processes concerning collection, handling, security, and deletion of your personal data may change over time.

Stunlock Studios is the controller of the processing of personal data collected when registering to our newsletter or creating an account for one of our games.

Stunlock Studios has appointed Ruth Dominguez as Data Protection Officer. Contact email for questions, requests, or concerns regarding your personal data: dataprotection@stunlockstudios.com

Stunlock Studio’s Privacy Policy follows the guidelines of the GDPR to provide a transparent and secure process of collecting, handling, storing, and using player data. Please find Stunlock Studios’ privacy policy here: https://cdn.battlerite.com/legal/web/privacypolicy.html

The General Data Protection Regulation (GDPR) lays down rules relating to protecting natural persons concerning the processing of personal data and practices relating to the free movement of personal data. The Regulation protects fundamental rights and freedoms of natural persons and, in particular, their right to the protection of personal data. Please find the GDPR documentation here: https://gdpr-info.eu/

Personal data collected from our games

Stunlock Studios will retain personal user data for as long as necessary for processing.

Categories of personal data we collect from our players and motivation

  • Email address
    Verifying email addresses help secure player accounts. It also gives us the ability to contact players regarding issues with their accounts. Additionally, it gives us a platform-independent method of securing the user as the game account owner outside of the current authentication system.
  • Date of birth
    Our games’ Terms of Service specify that the player needs to be of legal age to play the game. Therefore the Date of Birth is necessary.

Personal data collected from our websites

Stunlock Studios will retain personal user data for as long as necessary for processing.

Categories of personal data we collect from our web users and motivation

  • Email address
    In some instances, we collect email addresses when a player subscribes to our Newsletter or beta registration. In other instances, we collect email addresses when a player creates an account in our Zendesk integration for customer support purposes. Subsequently, we use the email address to reply to the player’s assistance request.

Security Measures

Given that no data transmission is always completely secure, Stunlock Studios takes reasonable and appropriate measures to protect personal information from data breaches. Our processes meet GDPR requirements to ensure that your data is processed securely and protected against unauthorized access.

Stunlock Studios performs effective technical and organizational measures to ensure restricted access and protection of personal user data. Only the strictly necessary people are authorized to have access to the personal data being processed. For more information about technical and organizational security measures, please contact our Data Protection Officer at dataprotection@stunlockstudios.com.

Rights

You have the right to request an extract about which of your personal data we store or the full erasure of it. If you wish to delete your personal data from our database, please contact us at support@stunlockstudios.com.